Public resume

Jake Collyer

AWS Certified Solutions Architect Associate with Amazon operations experience, technical troubleshooting depth, self-hosted infrastructure background, and a practical focus on secure, cost-aware cloud systems.

Location

Metro Atlanta, Georgia

Verification

Credly profile | LinkedIn

Professional Summary

Internal Amazon professional and technical SME with a record of diagnosing operational defects, building practical tools, and translating complex systems into measurable improvements. Currently focused on AWS architecture, serverless application patterns, security controls, and cost-aware cloud operations.

Selected Portfolio Work

  • Office Olympics: Deployed serverless multiplayer application using React, API Gateway WebSocket, Lambda, DynamoDB, Cognito-protected administration, AWS CDK, seeded fair-play rounds, and mobile/desktop live testing.
  • Secure Asset Dead Drop: Implemented Cognito-gated file exchange using API Gateway, Lambda, private S3, presigned URLs, audit records, per-user quotas, and TTL cleanup.
  • Lambda Background Remover: Implemented authenticated image-processing workflow using private S3 uploads, bounded Lambda processing, short-lived output links, and DynamoDB quota tracking.
  • Warehouse Throughput Simulator: SQS-backed processing model that maps logistics backlog and throughput concepts to event-driven cloud architecture.
  • Cloud Resume Telemetry Counter: Implemented serverless visitor counter using API Gateway, Lambda, provisioned DynamoDB capacity, CORS, and aggregate-only privacy controls.
  • Portfolio Deployment Workflow: Least-privilege AWS CLI deployment for an S3 and CloudFront static portfolio.

Professional Experience

Amazon Services - Field Quality Assurance

October 2024 - Present

  • Resolve complex operational defects by coordinating cross-functional root-cause work across delivery, station, and support teams.
  • Analyze quality and delivery data to identify process gaps, reduce waste, and improve reporting accuracy for leadership review.
  • Developed GPS data extraction and visualization tooling that reduced manual Field Safety Evaluation effort by several hours per review.
  • Serve as a technical SME for internal tools, workflow diagnostics, AI-related questions, and process improvement discussions.

Amazon Services - Process Assistant / Yard Marshall

April 2024 - October 2024

  • Led daily dock and yard operations for teams of up to 40 associates during high-volume shifts.
  • Monitored operational systems in real time and intervened on bottlenecks, equipment issues, and flow constraints.
  • Supported throughput and safety goals through resource allocation, queue management, and shift execution.

Amazon Services - Sortation Associate / Interim Process Assistant

April 2023 - April 2024

  • Selected for interim process assistant responsibilities during peak operations based on leadership and reliability.
  • Co-led 5S layout improvements that reduced associate walk time while preserving safety and operational requirements.

Full-stack Infrastructure and AI Lab

2015 - Present

  • Architect and maintain a 100TB+ parity-protected Unraid environment running Docker services and specialized Linux VMs.
  • Operate monitoring and visualization tools including Prometheus, Grafana, and Tautulli.
  • Configure NGINX reverse proxying and DNS for secure external access to selected services.
  • Experiment with local AI workflows using GPU passthrough, LM Studio, SillyTavern, and open-source LLMs.